VAST Error Library
Back to libraryVAST Error 600: General CompanionAds error
How to investigate generic companion-ad failures in VAST.
VAST Error Library
Back to libraryHow to investigate generic companion-ad failures in VAST.
The player encountered a general CompanionAds error. In operations, this usually shows up when companion rendering or resource handling failed without a narrower companion code.
This is the kind of issue that is easiest to solve when the investigation starts from the right evidence path. VAST Inspector is usually the fastest first step because it confirms whether the response, wrapper chain, or media selection behaves the way the player expects.
Companion failures matter operationally because they often affect revenue quality, viewability, and campaign acceptance even when the main video ad plays.
The most common causes are companion rendering issues, unsupported resource types, and layout constraints or missing companions. Teams often treat the visible error as the root problem, but in practice the real issue may sit earlier in the wrapper path, in the creative package, or in the environment assumptions around the request.
That is why it helps to compare a failing request against a known-good example. Once you know whether the difference is structural, timing-related, or environment-specific, escalation becomes much faster and cleaner.
VAST Inspector should be the first stop for this class of issue. From there, move into VAST Error Code Explainer to narrow the failure further.
A useful investigation should end with concrete evidence: the failing tag or asset, the exact point where the player behavior diverged, and the partner or configuration change most likely responsible. That turns a generic player code into an actionable support ticket or launch fix.
Inspect the companion nodes, compare them against the available display area, and determine whether the issue is resource, layout, or requirement-related.
These tools help when the page above points to wrapper, error-code, creative-fit, or media-response problems.
VAST Inspector
Test and debug VAST tags with full XML inspection, playback simulation, and real-time event tracking—all in one tool. Built for QA teams and video operations specialists, this tool uses the Google IMA SDK to simulate real-world playback and surface issues in tag structure or delivery. Paste your VAST tag to view formatted XML, preview creative playback, and monitor SDK events like load, start, and complete in real time. It’s ideal for troubleshooting wrappers, verifying third-party tags, or confirming tracking pixels. Everything runs client-side for speed and privacy during development and testing.
VAST Error Code Explainer
Enter a VAST error code and get a plain-language explanation plus the first troubleshooting steps to take. Useful for QA, CTV support, and partner escalations when the player exposes an error number but not enough context to act quickly.
If this page narrowed the symptom but did not finish the job, move into the guides, reference pages, and live tools below.